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IT Services
Get technology assistance, report a technology issue with software, wifi, devices, etc.
Categories (11)
Get Help/Report an Issue
Get technical assistance, report an issue, or can't find what you are looking for.
Accounts and Access
VPN, Email, Jenzbar, Etc.
Classroom & Lab Support
Software and AV technology in classrooms, public areas, and conference rooms.
Computer and Device Support
Laptop, Desktop, Copiers, Printers, Phones etc.
Email
Outlook email, Mailbox, Address Book
Information Security
Request Cybersecurity services or report cybersecurity and information security issues
Software
Jenzbar, Microsoft Office, SnagIt, Teams, Slate, PowerFaids, Etc.
Storage and Backups
OneDrive for Business, network shares, and requesting a file/folder recovery
Teaching and Learning
Blackboard, Course Design, etc.
Wi-Fi and Networking
Project Request
Use this for to request a new software, hardware or functionality project.
Additional Resources
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My.Lakeland Password Change
Equipment Checkout
Personal Device Troubleshooting and Repair
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Event Space
Classroom Equipment Walk-Through
Software
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