IT Services

Get technology assistance, report a technology issue with software, wifi, devices, etc.

Categories (10)

Get Help/Report an Issue

Get technical assistance, report an issue, or can't find what you are looking for.
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Accounts and Access

VPN, Email, Jenzbar, Etc.
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Classroom & Lab Support

Software and AV technology in classrooms, public areas, and conference rooms.
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Computer and Device Support

Laptop, Desktop, Copiers, Printers, Phones etc.
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Email

Outlook email, Mailbox, Address Book
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Information Security

Request Cybersecurity services or report cybersecurity and information security issues
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Software

Jenzbar, Microsoft Office, SnagIt, Teams, Slate, PowerFaids, Etc.
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Storage and Backups

OneDrive for Business, network shares, and requesting a file/folder recovery
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Teaching and Learning

Blackboard, Course Design, etc.
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Wi-Fi and Networking

Campus Wifi, VPN, Gaming Devices, Policies
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Services (2)

Jim Jones

Brandon Herrin (228863) has resigned, effective Friday, September 20.

Jim Jones on behalf of Jeff Sachse

Jeff needs two things: 1. a second cord for his Microsoft Surface so he can charge while working at his office at Jake's; and 2. a phone in his office (WAK LL 16) set up to use his extension.