Popular Services

To submit a general IT request.

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

Password change for Non Single Sign On (SSO) users.

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

Issues with any classroom Equipment.

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.

If you are experiencing any issues with an application.

Request equipment for check-out.

There are various network shared drives that allow users to save files within their department's shared folder/drive.

Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.

Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.

Where to request paper if there is no extra by the printer.

submit a request for any security camera issues or questions

Jeff needs two things: 1. a second cord for his Microsoft Surface so he can charge while working at his office at Jake's; and 2. a phone in his office (WAK LL 16) set up to use his extension.

Cloud storage for personal use with Microsoft OneDrive for Business

Any issue with Office 365, Office 2019, OneDrive, etc.

Request a specific file or folder be recovered.

Any issue in regards to the ShoreTel phone or Mitel Connect application.

Activate an existing data jack so a device can be connected via Ethernet cable

Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.

Brandon Herrin (228863) has resigned, effective Friday, September 20.

Request assistance to learn how to use an application or to answers "how to" questions that you may have.