Popular Services

To submit a general IT request.

items from IT garage sale need to be purchased from the business office in WA Krueger prior to visiting IT

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

Request equipment for check-out.

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.

Any issue with Office 365, Office 2019, OneDrive, etc.

submit a request for any security camera issues or questions

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

Cloud storage for personal use with Microsoft OneDrive for Business

There are various network shared drives that allow users to save files within their department's shared folder/drive.

Activate an existing data jack so a device can be connected via Ethernet cable

Request assistance to learn how to use an application or to answers "how to" questions that you may have.

Enabling MFA (Multi-factor Authentication) for Lakeland account.

Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.

Issues with any classroom Equipment.

Any issue in regards to the ShoreTel phone or Mitel Connect application.

Need toner replaced for a printer.

Password change for Non Single Sign On (SSO) users.

Request a specific file or folder be recovered.

If you are experiencing any issues with an application.

Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.

Where to request paper if there is no extra by the printer.