Popular Services

To submit a general IT request.

items from IT garage sale need to be purchased from the business office in WA Krueger prior to visiting IT

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.

Any issue with Office 365, Office 2019, OneDrive, etc.

If you are experiencing any issues with an application.

Enabling MFA (Multi-factor Authentication) for Lakeland account.

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

Issues with any classroom Equipment.

Password change for Non Single Sign On (SSO) users.

Request equipment for check-out.

submit a request for any security camera issues or questions

Request a specific file or folder be recovered.

Activate an existing data jack so a device can be connected via Ethernet cable

Any issue in regards to the ShoreTel phone or Mitel Connect application.

Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.

Cloud storage for personal use with Microsoft OneDrive for Business

Where to request paper if there is no extra by the printer.

There are various network shared drives that allow users to save files within their department's shared folder/drive.

Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.

Request assistance to learn how to use an application or to answers "how to" questions that you may have.

Need toner replaced for a printer.