Popular Services

To submit a general IT request.

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

Any issue in regards to the ShoreTel phone or Mitel Connect application.

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

Password change for Non Single Sign On (SSO) users.

Request equipment for check-out.

There are various network shared drives that allow users to save files within their department's shared folder/drive.

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.

Enabling MFA (Multi-factor Authentication) for Lakeland account.

Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.

Cloud storage for personal use with Microsoft OneDrive for Business

Where to request paper if there is no extra by the printer.

submit a request for any security camera issues or questions

Jeff needs two things: 1. a second cord for his Microsoft Surface so he can charge while working at his office at Jake's; and 2. a phone in his office (WAK LL 16) set up to use his extension.

Any issue with Office 365, Office 2019, OneDrive, etc.

Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.

Request a specific file or folder be recovered.

Issues with any classroom Equipment.

Need toner replaced for a printer.

Brandon Herrin (228863) has resigned, effective Friday, September 20.

Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.

If you are experiencing any issues with an application.