Popular Services

To submit a general IT request.


Any issue in regards to the ShoreTel phone or Mitel Connect application.


Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.


Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.


If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.


Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).


Password change for Non Single Sign On (SSO) users.


Request equipment for check-out.


If you are experiencing any issues with an application.


Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.


Need toner replaced for a printer.


Where to request paper if there is no extra by the printer.


Cloud storage for personal use with Microsoft OneDrive for Business


Issues with any classroom Equipment.


Any issue with Office 365, Office 2019, OneDrive, etc.


Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.


Request assistance to learn how to use an application or to answers "how to" questions that you may have.


Request a specific file or folder be recovered.


Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.


Activate an existing data jack so a device can be connected via Ethernet cable


Enabling MFA (Multi-factor Authentication) for Lakeland account.


There are various network shared drives that allow users to save files within their department's shared folder/drive.