Popular Services

To submit a general IT request.

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

Any issue in regards to the ShoreTel phone or Mitel Connect application.

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

Request equipment for check-out.

There are various network shared drives that allow users to save files within their department's shared folder/drive.

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.

Enabling MFA (Multi-factor Authentication) for Lakeland account.

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.

Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.

Cloud storage for personal use with Microsoft OneDrive for Business

Where to request paper if there is no extra by the printer.

submit a request for any security camera issues or questions

Password change for Non Single Sign On (SSO) users.

Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.

Brandon Herrin (228863) has resigned, effective Friday, September 20.

Issues with any classroom Equipment.

Request a specific file or folder be recovered.

Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.

Any issue with Office 365, Office 2019, OneDrive, etc.

Need toner replaced for a printer.

Jeff needs two things: 1. a second cord for his Microsoft Surface so he can charge while working at his office at Jake's; and 2. a phone in his office (WAK LL 16) set up to use his extension.

Request assistance to learn how to use an application or to answers "how to" questions that you may have.