Popular Services

To submit a general IT request.

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

Request equipment for check-out.

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.

Any issue in regards to the ShoreTel phone or Mitel Connect application.

Cloud storage for personal use with Microsoft OneDrive for Business

Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.

There are various network shared drives that allow users to save files within their department's shared folder/drive.

Password change for Non Single Sign On (SSO) users.

Request a specific file or folder be recovered.

Enabling MFA (Multi-factor Authentication) for Lakeland account.

Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.

Need toner replaced for a printer.

Activate an existing data jack so a device can be connected via Ethernet cable

Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.

Request assistance to learn how to use an application or to answers "how to" questions that you may have.

If you are experiencing any issues with an application.

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.

Any issue with Office 365, Office 2019, OneDrive, etc.

Where to request paper if there is no extra by the printer.

Jeff needs two things: 1. a second cord for his Microsoft Surface so he can charge while working at his office at Jake's; and 2. a phone in his office (WAK LL 16) set up to use his extension.

Issues with any classroom Equipment.