Popular Services

To submit a general IT request.

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

Request equipment for check-out.

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

Any issue with Office 365, Office 2019, OneDrive, etc.

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.

Cloud storage for personal use with Microsoft OneDrive for Business

There are various network shared drives that allow users to save files within their department's shared folder/drive.

Where to request paper if there is no extra by the printer.

Request assistance to learn how to use an application or to answers "how to" questions that you may have.

Need toner replaced for a printer.

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.

Password change for Non Single Sign On (SSO) users.

Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.

Issues with any classroom Equipment.

Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.

Any issue in regards to the ShoreTel phone or Mitel Connect application.

submit a request for any security camera issues or questions

Request a specific file or folder be recovered.

If you are experiencing any issues with an application.

Enabling MFA (Multi-factor Authentication) for Lakeland account.

Activate an existing data jack so a device can be connected via Ethernet cable

Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.