Popular Services

To submit a general IT request.


Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).


Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.


Request equipment for check-out.


Brandon Herrin (228863) has resigned, effective Friday, September 20.


Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.


Issues with any classroom Equipment.


If you are experiencing any issues with an application.


Any issue in regards to the ShoreTel phone or Mitel Connect application.


Password change for Non Single Sign On (SSO) users.


Activate an existing data jack so a device can be connected via Ethernet cable


There are various network shared drives that allow users to save files within their department's shared folder/drive.


Jeff needs two things: 1. a second cord for his Microsoft Surface so he can charge while working at his office at Jake's; and 2. a phone in his office (WAK LL 16) set up to use his extension.


Cloud storage for personal use with Microsoft OneDrive for Business


Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.


Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.


Enabling MFA (Multi-factor Authentication) for Lakeland account.


Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.


Request assistance to learn how to use an application or to answers "how to" questions that you may have.


submit a request for any security camera issues or questions


If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.


Request a specific file or folder be recovered.


Any issue with Office 365, Office 2019, OneDrive, etc.


Need toner replaced for a printer.