Popular Services

To submit a general IT request.

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

Issues with any classroom Equipment.

Cloud storage for personal use with Microsoft OneDrive for Business

Need toner replaced for a printer.

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.

If you are experiencing any issues with an application.

Request equipment for check-out.

Enabling MFA (Multi-factor Authentication) for Lakeland account.

Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.

Activate an existing data jack so a device can be connected via Ethernet cable

Password change for Non Single Sign On (SSO) users.

There are various network shared drives that allow users to save files within their department's shared folder/drive.

Request a specific file or folder be recovered.

submit a request for any security camera issues or questions

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.

Jeff needs two things: 1. a second cord for his Microsoft Surface so he can charge while working at his office at Jake's; and 2. a phone in his office (WAK LL 16) set up to use his extension.

Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.

Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.

Any issue with Office 365, Office 2019, OneDrive, etc.

Any issue in regards to the ShoreTel phone or Mitel Connect application.

Where to request paper if there is no extra by the printer.