Popular Services

To submit a general IT request.

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

Any issue in regards to the ShoreTel phone or Mitel Connect application.

Password change for Non Single Sign On (SSO) users.

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

Enabling MFA (Multi-factor Authentication) for Lakeland account.

submit a request for any security camera issues or questions

If you are experiencing any issues with an application.

Cloud storage for personal use with Microsoft OneDrive for Business

There are various network shared drives that allow users to save files within their department's shared folder/drive.

Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.

Request a specific file or folder be recovered.

Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.

Request equipment for check-out.

Need toner replaced for a printer.

Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.

Issues with any classroom Equipment.

Where to request paper if there is no extra by the printer.

Any issue with Office 365, Office 2019, OneDrive, etc.

Activate an existing data jack so a device can be connected via Ethernet cable

Request assistance to learn how to use an application or to answers "how to" questions that you may have.