Popular Services

To submit a general IT request.

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.

Password change for Non Single Sign On (SSO) users.

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

Any issue in regards to the ShoreTel phone or Mitel Connect application.

Request equipment for check-out.

Need toner replaced for a printer.

If you are experiencing any issues with an application.

Where to request paper if there is no extra by the printer.

Cloud storage for personal use with Microsoft OneDrive for Business

Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.

Issues with any classroom Equipment.

Any issue with Office 365, Office 2019, OneDrive, etc.

Request assistance to learn how to use an application or to answers "how to" questions that you may have.

There are various network shared drives that allow users to save files within their department's shared folder/drive.

Enabling MFA (Multi-factor Authentication) for Lakeland account.

Activate an existing data jack so a device can be connected via Ethernet cable

Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.

Request a specific file or folder be recovered.