Popular Services

To submit a general IT request.

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

Password change for Non Single Sign On (SSO) users.

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

Enabling MFA (Multi-factor Authentication) for Lakeland account.

Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.

There are various network shared drives that allow users to save files within their department's shared folder/drive.

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.

Any issue in regards to the ShoreTel phone or Mitel Connect application.

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.

Issues with any classroom Equipment.

Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.

Where to request paper if there is no extra by the printer.

Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.

submit a request for any security camera issues or questions

Cloud storage for personal use with Microsoft OneDrive for Business

Jeff needs two things: 1. a second cord for his Microsoft Surface so he can charge while working at his office at Jake's; and 2. a phone in his office (WAK LL 16) set up to use his extension.

Activate an existing data jack so a device can be connected via Ethernet cable

If you are experiencing any issues with an application.

Request a specific file or folder be recovered.

Any issue with Office 365, Office 2019, OneDrive, etc.

Request equipment for check-out.

Request assistance to learn how to use an application or to answers "how to" questions that you may have.