Popular Services

items from IT garage sale need to be purchased from the business office in WA Krueger prior to visiting IT

To submit a general IT request.

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

Password change for Non Single Sign On (SSO) users.

Any issue with Office 365, Office 2019, OneDrive, etc.

Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.

If you are experiencing any issues with an application.

Issues with any classroom Equipment.

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.

There are various network shared drives that allow users to save files within their department's shared folder/drive.

Request equipment for check-out.

Request assistance to learn how to use an application or to answers "how to" questions that you may have.

Activate an existing data jack so a device can be connected via Ethernet cable

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.

Cloud storage for personal use with Microsoft OneDrive for Business

Request a specific file or folder be recovered.

Enabling MFA (Multi-factor Authentication) for Lakeland account.

Any issue in regards to the ShoreTel phone or Mitel Connect application.

Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.

Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.

Where to request paper if there is no extra by the printer.

Need toner replaced for a printer.