Popular Services

To submit a general IT request.

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

Password change for Non Single Sign On (SSO) users.

Any issue in regards to the ShoreTel phone or Mitel Connect application.

Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.

Need toner replaced for a printer.

Any issue with Office 365, Office 2019, OneDrive, etc.

Request equipment for check-out.

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.

Cloud storage for personal use with Microsoft OneDrive for Business

submit a request for any security camera issues or questions

There are various network shared drives that allow users to save files within their department's shared folder/drive.

Where to request paper if there is no extra by the printer.

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.

Issues with any classroom Equipment.

Request a specific file or folder be recovered.

Jeff needs two things: 1. a second cord for his Microsoft Surface so he can charge while working at his office at Jake's; and 2. a phone in his office (WAK LL 16) set up to use his extension.

Request assistance to learn how to use an application or to answers "how to" questions that you may have.

If you are experiencing any issues with an application.

Enabling MFA (Multi-factor Authentication) for Lakeland account.

Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.

Activate an existing data jack so a device can be connected via Ethernet cable