Popular Services

To submit a general IT request.

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

Password change for Non Single Sign On (SSO) users.

Need toner replaced for a printer.

Any issue with Office 365, Office 2019, OneDrive, etc.

Cloud storage for personal use with Microsoft OneDrive for Business

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

Enabling MFA (Multi-factor Authentication) for Lakeland account.

Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.

There are various network shared drives that allow users to save files within their department's shared folder/drive.

Request equipment for check-out.

Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.

Where to request paper if there is no extra by the printer.

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.

Request a specific file or folder be recovered.

If you are experiencing any issues with an application.

Request assistance to learn how to use an application or to answers "how to" questions that you may have.

Jeff needs two things: 1. a second cord for his Microsoft Surface so he can charge while working at his office at Jake's; and 2. a phone in his office (WAK LL 16) set up to use his extension.

Activate an existing data jack so a device can be connected via Ethernet cable

Any issue in regards to the ShoreTel phone or Mitel Connect application.

Issues with any classroom Equipment.

Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.

submit a request for any security camera issues or questions