Popular Services

To submit a general IT request.

Password change for Non Single Sign On (SSO) users.

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.

Issues with any classroom Equipment.

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.

Enabling MFA (Multi-factor Authentication) for Lakeland account.

If you are experiencing any issues with an application.

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.

Cloud storage for personal use with Microsoft OneDrive for Business

Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.

Where to request paper if there is no extra by the printer.

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.

There are various network shared drives that allow users to save files within their department's shared folder/drive.

submit a request for any security camera issues or questions

Any issue with Office 365, Office 2019, OneDrive, etc.

Activate an existing data jack so a device can be connected via Ethernet cable

Jeff needs two things: 1. a second cord for his Microsoft Surface so he can charge while working at his office at Jake's; and 2. a phone in his office (WAK LL 16) set up to use his extension.

Any issue in regards to the ShoreTel phone or Mitel Connect application.

Request a specific file or folder be recovered.

Brandon Herrin (228863) has resigned, effective Friday, September 20.

Request equipment for check-out.