Popular Services

To submit a general IT request.

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

Issues with any classroom Equipment.

Request equipment for check-out.

Cloud storage for personal use with Microsoft OneDrive for Business

Any issue in regards to the ShoreTel phone or Mitel Connect application.

Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.

Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.

Any issue with Office 365, Office 2019, OneDrive, etc.

Brandon Herrin (228863) has resigned, effective Friday, September 20.

submit a request for any security camera issues or questions

There are various network shared drives that allow users to save files within their department's shared folder/drive.

Jeff needs two things: 1. a second cord for his Microsoft Surface so he can charge while working at his office at Jake's; and 2. a phone in his office (WAK LL 16) set up to use his extension.

Request assistance to learn how to use an application or to answers "how to" questions that you may have.

Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.

Where to request paper if there is no extra by the printer.

Need toner replaced for a printer.

Activate an existing data jack so a device can be connected via Ethernet cable

If you are experiencing any issues with an application.

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.

Password change for Non Single Sign On (SSO) users.