Popular Services

items from IT garage sale need to be purchased from the business office in WA Krueger prior to visiting IT

To submit a general IT request.

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.

Any issue with Office 365, Office 2019, OneDrive, etc.

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.

Activate an existing data jack so a device can be connected via Ethernet cable

Where to request paper if there is no extra by the printer.

Cloud storage for personal use with Microsoft OneDrive for Business

submit a request for any security camera issues or questions

If you are experiencing any issues with an application.

Any issue in regards to the ShoreTel phone or Mitel Connect application.

Request a specific file or folder be recovered.

Request equipment for check-out.

There are various network shared drives that allow users to save files within their department's shared folder/drive.

Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.

Password change for Non Single Sign On (SSO) users.

Issues with any classroom Equipment.

Need toner replaced for a printer.

Enabling MFA (Multi-factor Authentication) for Lakeland account.

Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.

Request assistance to learn how to use an application or to answers "how to" questions that you may have.