My Recently Visited Services
Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).
Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.
Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.
If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.
Activate an existing data jack so a device can be connected via Ethernet cable
Request assistance to learn how to use an application or to answers "how to" questions that you may have.
Any issue in regards to the ShoreTel phone or Mitel Connect application.
Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.
Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.
There are various network shared drives that allow users to save files within their department's shared folder/drive.
Cloud storage for personal use with Microsoft OneDrive for Business
Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.
I am sending in a helpdesk ticket for a new adjunct instructor, Tom Dolack. He is requesting a time to meet with IT to help him set up a new laptop he purchased for teaching. He would prefer to meet on campus. Please contact Tom Dolack at dolackt@lakeland.edu.