My Recently Visited Services

items from IT garage sale need to be purchased from the business office in WA Krueger prior to visiting IT

Where to request paper if there is no extra by the printer.

To submit a general IT request.

Activate an existing data jack so a device can be connected via Ethernet cable

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

Any issue with Office 365, Office 2019, OneDrive, etc.

Cloud storage for personal use with Microsoft OneDrive for Business

Issues with any classroom Equipment.

Request equipment for check-out.

Any issue in regards to the ShoreTel phone or Mitel Connect application.

Password change for Non Single Sign On (SSO) users.

There are various network shared drives that allow users to save files within their department's shared folder/drive.

Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.

If you are experiencing any issues with an application.

Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.

Request a specific file or folder be recovered.

Enabling MFA (Multi-factor Authentication) for Lakeland account.

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.

submit a request for any security camera issues or questions

Request assistance to learn how to use an application or to answers "how to" questions that you may have.

Need toner replaced for a printer.