My Recently Visited Services

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

Jeff needs two things: 1. a second cord for his Microsoft Surface so he can charge while working at his office at Jake's; and 2. a phone in his office (WAK LL 16) set up to use his extension.

Issues with any classroom Equipment.

Any issue with Office 365, Office 2019, OneDrive, etc.

Request assistance to learn how to use an application or to answers "how to" questions that you may have.

To submit a general IT request.

Brandon Herrin (228863) has resigned, effective Friday, September 20.

Request equipment for check-out.

Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.

Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

Cloud storage for personal use with Microsoft OneDrive for Business

Request a specific file or folder be recovered.

Activate an existing data jack so a device can be connected via Ethernet cable

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.

Any issue in regards to the ShoreTel phone or Mitel Connect application.

Password change for Non Single Sign On (SSO) users.

There are various network shared drives that allow users to save files within their department's shared folder/drive.

Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.

Need toner replaced for a printer.

If you are experiencing any issues with an application.

Enabling MFA (Multi-factor Authentication) for Lakeland account.

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.