My Recently Visited Services

Where to request paper if there is no extra by the printer.

Enabling MFA (Multi-factor Authentication) for Lakeland account.

submit a request for any security camera issues or questions

Any issue with Office 365, Office 2019, OneDrive, etc.

Issues with any classroom Equipment.

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

Request assistance to learn how to use an application or to answers "how to" questions that you may have.

If you are experiencing any issues with an application.

Request a specific file or folder be recovered.

Any issue in regards to the ShoreTel phone or Mitel Connect application.

To submit a general IT request.

Activate an existing data jack so a device can be connected via Ethernet cable

There are various network shared drives that allow users to save files within their department's shared folder/drive.

Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.

Cloud storage for personal use with Microsoft OneDrive for Business

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.

Password change for Non Single Sign On (SSO) users.

Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.

Request equipment for check-out.

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.

Need toner replaced for a printer.