My Recently Visited Services

If you are experiencing any issues with an application.

Any issue in regards to the ShoreTel phone or Mitel Connect application.

items from IT garage sale need to be purchased from the business office in WA Krueger prior to visiting IT

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

Request equipment for check-out.

Request a specific file or folder be recovered.

Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.

Request assistance to learn how to use an application or to answers "how to" questions that you may have.

To submit a general IT request.

Any issue with Office 365, Office 2019, OneDrive, etc.

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.

Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.

Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

Cloud storage for personal use with Microsoft OneDrive for Business

Activate an existing data jack so a device can be connected via Ethernet cable

There are various network shared drives that allow users to save files within their department's shared folder/drive.

Password change for Non Single Sign On (SSO) users.

Issues with any classroom Equipment.

Enabling MFA (Multi-factor Authentication) for Lakeland account.

submit a request for any security camera issues or questions

Need toner replaced for a printer.

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.