My Recently Visited Services

To submit a general IT request.


Request equipment for check-out.


There are various network shared drives that allow users to save files within their department's shared folder/drive.


Cloud storage for personal use with Microsoft OneDrive for Business


Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).


Activate an existing data jack so a device can be connected via Ethernet cable


Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.


Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.


Issues with any classroom Equipment.


Any issue in regards to the ShoreTel phone or Mitel Connect application.


Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.


Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.


Need toner replaced for a printer.


Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.


Password change for Non Single Sign On (SSO) users.


If you are experiencing any issues with an application.


submit a request for any security camera issues or questions


Request a specific file or folder be recovered.


Where to request paper if there is no extra by the printer.


Request assistance to learn how to use an application or to answers "how to" questions that you may have.


Jeff needs two things: 1. a second cord for his Microsoft Surface so he can charge while working at his office at Jake's; and 2. a phone in his office (WAK LL 16) set up to use his extension.


Enabling MFA (Multi-factor Authentication) for Lakeland account.


If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.


Any issue with Office 365, Office 2019, OneDrive, etc.