My Recently Visited Services

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

If you are experiencing any issues with an application.

Request equipment for check-out.

Where to request paper if there is no extra by the printer.

Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.

Request assistance to learn how to use an application or to answers "how to" questions that you may have.

Issues with any classroom Equipment.

Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.

Cloud storage for personal use with Microsoft OneDrive for Business

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.

Any issue in regards to the ShoreTel phone or Mitel Connect application.

Password change for Non Single Sign On (SSO) users.

To submit a general IT request.

Activate an existing data jack so a device can be connected via Ethernet cable

Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.

Need toner replaced for a printer.

Any issue with Office 365, Office 2019, OneDrive, etc.

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

There are various network shared drives that allow users to save files within their department's shared folder/drive.

Enabling MFA (Multi-factor Authentication) for Lakeland account.

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.

Request a specific file or folder be recovered.

Assist with classroom equipment.