My Recently Visited Services

Request assistance to learn how to use an application or to answers "how to" questions that you may have.

If you are experiencing any issues with an application.

Password change for Non Single Sign On (SSO) users.

Enabling MFA (Multi-factor Authentication) for Lakeland account.

Request a specific file or folder be recovered.

Where to request paper if there is no extra by the printer.

Cloud storage for personal use with Microsoft OneDrive for Business

Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

There are various network shared drives that allow users to save files within their department's shared folder/drive.

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.

To submit a general IT request.

Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.

Any issue with Office 365, Office 2019, OneDrive, etc.

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.

Any issue in regards to the ShoreTel phone or Mitel Connect application.

Activate an existing data jack so a device can be connected via Ethernet cable

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

Issues with any classroom Equipment.

Request equipment for check-out.

Need toner replaced for a printer.

Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.

Assist with classroom equipment.