My Recently Visited Services

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

Request assistance to learn how to use an application or to answers "how to" questions that you may have.

Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.

Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.

Any issue with Office 365, Office 2019, OneDrive, etc.

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.

Issues with any classroom Equipment.

Any issue in regards to the ShoreTel phone or Mitel Connect application.

Password change for Non Single Sign On (SSO) users.

Enabling MFA (Multi-factor Authentication) for Lakeland account.

Where to request paper if there is no extra by the printer.

Need toner replaced for a printer.

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

If you are experiencing any issues with an application.

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.

Cloud storage for personal use with Microsoft OneDrive for Business

Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.

To submit a general IT request.

Brandon Herrin (228863) has resigned, effective Friday, September 20.

Request equipment for check-out.

Jeff needs two things: 1. a second cord for his Microsoft Surface so he can charge while working at his office at Jake's; and 2. a phone in his office (WAK LL 16) set up to use his extension.

There are various network shared drives that allow users to save files within their department's shared folder/drive.

Request a specific file or folder be recovered.