My Recently Visited Services

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

Issues with any classroom Equipment.

submit a request for any security camera issues or questions

Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.

There are various network shared drives that allow users to save files within their department's shared folder/drive.

Where to request paper if there is no extra by the printer.

Need toner replaced for a printer.

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

If you are experiencing any issues with an application.

Cloud storage for personal use with Microsoft OneDrive for Business

To submit a general IT request.

Request equipment for check-out.

Password change for Non Single Sign On (SSO) users.

Activate an existing data jack so a device can be connected via Ethernet cable

Enabling MFA (Multi-factor Authentication) for Lakeland account.

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.

Any issue in regards to the ShoreTel phone or Mitel Connect application.

Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.

Any issue with Office 365, Office 2019, OneDrive, etc.

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.

Request a specific file or folder be recovered.

Request assistance to learn how to use an application or to answers "how to" questions that you may have.

Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.