My Recently Visited Services

items from IT garage sale need to be purchased from the business office in WA Krueger prior to visiting IT

Where to request paper if there is no extra by the printer.

Enabling MFA (Multi-factor Authentication) for Lakeland account.

Any issue with Office 365, Office 2019, OneDrive, etc.

Request assistance to learn how to use an application or to answers "how to" questions that you may have.

Request equipment for check-out.

To submit a general IT request.

Cloud storage for personal use with Microsoft OneDrive for Business

Password change for Non Single Sign On (SSO) users.

If you are experiencing any issues with an application.

Any issue in regards to the ShoreTel phone or Mitel Connect application.

Activate an existing data jack so a device can be connected via Ethernet cable

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.

Issues with any classroom Equipment.

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

There are various network shared drives that allow users to save files within their department's shared folder/drive.

Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.

Request a specific file or folder be recovered.

Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.

Need toner replaced for a printer.

Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.