My Recently Visited Services

There are various network shared drives that allow users to save files within their department's shared folder/drive.

To submit a general IT request.

Cloud storage for personal use with Microsoft OneDrive for Business

submit a request for any security camera issues or questions

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.

Where to request paper if there is no extra by the printer.

Enabling MFA (Multi-factor Authentication) for Lakeland account.

Issues with any classroom Equipment.

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

Request a specific file or folder be recovered.

Activate an existing data jack so a device can be connected via Ethernet cable

Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.

Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.

Any issue with Office 365, Office 2019, OneDrive, etc.

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

Request equipment for check-out.

Password change for Non Single Sign On (SSO) users.

If you are experiencing any issues with an application.

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.

Any issue in regards to the ShoreTel phone or Mitel Connect application.

Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.

Need toner replaced for a printer.

Request assistance to learn how to use an application or to answers "how to" questions that you may have.