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Services or Offerings?
Activate Data Jack
  1. Services
  2. IT Services
  3. Wi-Fi and Networking
Activate an existing data jack so a device can be connected via Ethernet cable
Classroom Issue
  1. Services
  2. IT Services
  3. Classroom & Lab Support
Issues with any classroom Equipment.
Desktop Issue
  1. Services
  2. IT Services
  3. Computer and Device Support
Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.
Equipment Checkout
  1. Services
  2. IT Services
  3. Computer and Device Support
Request equipment for check-out.
Microsoft OneDrive for Business
  1. Services
  2. IT Services
  3. Storage and Backups
Cloud storage for personal use with Microsoft OneDrive for Business
Mitel Phone Issue
  1. Services
  2. IT Services
  3. Computer and Device Support
Any issue in regards to the ShoreTel phone or Mitel Connect application.
My.Lakeland Password Change
  1. Services
  2. IT Services
  3. Accounts and Access
  4. Non-SSO
Password change for Non Single Sign On (SSO) users.
n/a
  1. Services
  2. IT Services
  3. Computer and Device Support
Network Shares
  1. Services
  2. IT Services
  3. Storage and Backups
There are various network shared drives that allow users to save files within their department's shared folder/drive.
Personal Device Troubleshooting and Repair
  1. Services
  2. IT Services
  3. Computer and Device Support
Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.
Printer Incident
  1. Services
  2. IT Services
  3. Computer and Device Support
  4. Printers
Replace Toner
  1. Services
  2. IT Services
  3. Computer and Device Support
  4. Printers
Need toner replaced for a printer.
Report a cybersecurity or information security issue
  1. Services
  2. IT Services
  3. Information Security
Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.
Report Office Issue
  1. Services
  2. IT Services
  3. Email
Any issue with Office 365, Office 2019, OneDrive, etc.
Request Cybersecurity Consulting for your department or system
  1. Services
  2. IT Services
  3. Information Security
Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.