Services A-Z (23)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Activate Data Jack

Activate an existing data jack so a device can be connected via Ethernet cable

C

Classroom Issue

Issues with any classroom Equipment.

D

Desktop Issue

Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.

E

Equipment Checkout

Request equipment for check-out.

I

Issue with Software

If you are experiencing any issues with an application.

M

Microsoft OneDrive for Business

Cloud storage for personal use with Microsoft OneDrive for Business

Mitel Phone Issue

Any issue in regards to the ShoreTel phone or Mitel Connect application.

My.Lakeland Password Change

Password change for Non Single Sign On (SSO) users.

N

Network Shares

There are various network shared drives that allow users to save files within their department's shared folder/drive.

P

Personal Device Troubleshooting and Repair

Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.

Printer Incident

R

Replace Toner

Need toner replaced for a printer.

Report a cybersecurity or information security issue

Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.

Report Office Issue

Any issue with Office 365, Office 2019, OneDrive, etc.

Request Cybersecurity Consulting for your department or system

Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.

Request File/Folder Recovery

Request a specific file or folder be recovered.

Request MFA

Enabling MFA (Multi-factor Authentication) for Lakeland account.

Request Paper

Where to request paper if there is no extra by the printer.

Request Software to Install

If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.

S

Schedule a Technology Demonstration

Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.

Software Permissions

Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).

Software Training

Request assistance to learn how to use an application or to answers "how to" questions that you may have.

Submit a Request

To submit a general request.