Services A-Z (23)
IT Services / Wi-Fi and Networking
Activate an existing data jack so a device can be connected via Ethernet cable
IT Services / Classroom & Lab Support
Issues with any classroom Equipment.
IT Services / Computer and Device Support
Any issues with your Lakeland owned laptops, desktops, tablets, and other devices.
IT Services / Computer and Device Support
Request equipment for check-out.
IT Services / Software
If you are experiencing any issues with an application.
IT Services / Storage and Backups
Cloud storage for personal use with Microsoft OneDrive for Business
IT Services / Computer and Device Support
Any issue in regards to the ShoreTel phone or Mitel Connect application.
IT Services / Accounts and Access / Non-SSO
Password change for Non Single Sign On (SSO) users.
IT Services / Storage and Backups
There are various network shared drives that allow users to save files within their department's shared folder/drive.
IT Services / Computer and Device Support
Issue with your personal computer? Come into the IT Department and get a free evaluation and repair recommendation.
IT Services / Computer and Device Support / Printers
IT Services / Computer and Device Support / Printers
Need toner replaced for a printer.
IT Services / Information Security
Report an information security incident such as a phishing e-mail, malicious software found, suspected account compromise, exposure of protected information.
IT Services / Email
Any issue with Office 365, Office 2019, OneDrive, etc.
IT Services / Information Security
Request assistance from the IT information security team for such things as system design or cybersecurity risk assessment.
IT Services / Storage and Backups
Request a specific file or folder be recovered.
IT Services / Information Security
Enabling MFA (Multi-factor Authentication) for Lakeland account.
IT Services / Computer and Device Support / Printers
Where to request paper if there is no extra by the printer.
IT Services / Software
If you need any software installed on your computer. Ex. Adobe Pro X, Jenzabar, Mitel, Firefox, etc.
IT Services / Classroom & Lab Support
Schedule a walk-through of the equipment with one of our technicians before your class or event to ensure you are comfortable with the technology.
IT Services / Software
Request additional access within an enterprise application (i.e. Jenzabar, Starfish, Blackboard, etc.).
IT Services / Software
Request assistance to learn how to use an application or to answers "how to" questions that you may have.
IT Services / Get Help/Report an Issue
To submit a general request.