Sending E-mail from Shared Mailbox

1. In Outlook, select New E-mail.

2. Click the Options tab in the top ribbon, then select From. This will add the From option to any e-mail. 

3. Click on the From field and select Other Email Address. Enter the e-mail address of the shared inbox you intend to send the e-mail from then select OK. 

4. Once you have added the shared mailbox e-mail address for the first time, it won't need to be added again. It can be selected from the From field drop down in a new e-mail. 

If you are using Exchange Online, please follow these instructions below:

1. Once logged into your account, please select New E-mail in the upper left-hand corner of the screen:


2. Select the Options tab then select the check box that says Show From. 

3. Select From and then select other email address...

4. Type in the e-mail address of the shared mailbox that you want to send the e-mail from. 

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Article ID: 914
Fri 10/22/21 12:47 PM
Fri 9/23/22 8:30 AM