1. In Outlook, select New E-mail.
![](https://services.lakeland.edu/TDPortal/Images/Viewer?fileName=5c3798e6-6f83-4e8f-9a9b-1f992267a7f8.png)
2. Click the Options tab in the top ribbon, then select From. This will add the From option to any e-mail.
![](https://services.lakeland.edu/TDPortal/Images/Viewer?fileName=fc0ef873-addd-4b3c-b793-452b9d1a4a64.PNG)
3. Click on the From field and select Other Email Address. Enter the e-mail address of the shared inbox you intend to send the e-mail from then select OK. ![](https://services.lakeland.edu/TDPortal/Images/Viewer?fileName=c5c5b300-08ee-438e-a3cf-618efa5cd16d.PNG)
4. Once you have added the shared mailbox e-mail address for the first time, it won't need to be added again. It can be selected from the From field drop down in a new e-mail.
If you are using Exchange Online, please follow these instructions below:
1. Once logged into your account, please select New E-mail in the upper left-hand corner of the screen:
![](https://services.lakeland.edu/TDPortal/Images/Viewer?fileName=27ad5ad9-dbb2-44e2-89a9-0f0d420edbb0.png)
2. Select the Options tab then select the check box that says Show From.
![](https://services.lakeland.edu/TDPortal/Images/Viewer?fileName=3ef01d1c-f367-40d5-8fd3-b5b4387ee059.png)
3. Select From and then select other email address...
![](https://services.lakeland.edu/TDPortal/Images/Viewer?fileName=40f124f6-5a8e-4a57-bf7d-f2a9fb7e2fcf.png)
4. Type in the e-mail address of the shared mailbox that you want to send the e-mail from.
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